Hope Beyond BordersPrivacy policy
How we use and protect the personal information you give us.
Who we are
Hope Beyond Borders is a community organisation based in Gateshead, England. Our mission is to support vulnerable families, especially migrants and refugees.
Information we collect
We may collect personal information such as your name, address, phone number and email when you fill in a form on this website, contact us by phone or email, or take part in our events. We also gather basic, anonymous data about how visitors use the website.
How we use it
We use your information to provide the services you ask for, organise events, process donations and improve our website and services. We may also use it where the law requires, or in an emergency to protect you or others.
Sensitive information
Sometimes we need sensitive information, such as health details, to keep participants safe at events. We only collect this with your consent or in specific situations such as emergencies.
How long we keep it
We keep your data for as long as needed for the activities you are involved in with us.
Keeping it secure
Your information is stored securely. We do not share it without your permission, except with those involved in arranging your participation in an event, in an emergency, or where required by law.
Cookies
This website uses no tracking cookies and loads nothing from third-party servers. Our contact forms are processed by Netlify, our hosting provider.
Your rights
You can ask for a copy of the information we hold about you, ask us to correct or delete it, object to how we use it, or withdraw consent at any time. Email help.hopebeyondborders@gmail.com. You can also complain to the Information Commissioner's Office at ico.org.uk.
Other websites
We link to other websites. Please check their privacy policies before sharing information with them.