Hope Beyond Borders

Privacy Policy

HOPE BEYOND BORDERS 

Privacy Policy

At Hope Beyond Borders, we value your privacy and are committed to keeping your personal information safe. This policy explains how we use and protect the information you provide to us.

Who We Are

Hope Beyond Borders is a charity registered in England and Wales. Our mission is to support vulnerable families, especially migrants and refugees.

Information We Collect

We may collect personal information, such as your name, address, and email, when:

  • You fill out forms on our website
  • You contact us by phone, email, or other methods
  • You participate in events or promotions

We also gather basic data about how visitors use our website, like which pages are visited. This is done in a way that does not identify anyone.

Cookies

Cookies are small files stored on your computer to help our website work better. They allow us to:

  • Remember your preferences
  • Understand how many people visit our website and which pages are viewed

You can choose to disable cookies in your browser settings, but this might affect how the website works for you.

How We Use Your Information

We use your personal data to:

  • Provide the services you’ve requested
  • Organize events
  • Process donations
  • Improve our website and services

We may also need to use your data for legal reasons or in emergencies to protect you or others.

Special Data

In some cases, we may need to collect sensitive information, such as health data, to ensure the safety of participants at our events. We only do this with your consent or in specific situations, like emergencies.

How Long We Keep Your Information

We retain your data as long as necessary for the activities you are involved in with Hope Beyond Borders.

Keeping Your Data Secure

Your information is stored securely, and we will not share it without your permission, except:

  • With those involved in arranging your participation in events
  • In emergencies
  • If required by law
Your Rights

You have the right to:

  1. Request a copy of the personal information we hold about you
  2. Ask us to correct or update your information
  3. Request the deletion of your information (in certain cases)
  4. Object to how we process your information
  5. Withdraw your consent at any time

If you have concerns, you can contact us or file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Links to Other Websites

Our website may link to other sites. We are not responsible for the privacy practices of these other websites, so please review their policies before sharing your information.

Policy Review

We regularly review this privacy policy and update it at least once a year.